Arattai Rushes to Calm Privacy Worries

Arattai is moving quickly to address rising questions around its long-awaited end-to-end encryption rollout. The company has now announced a mandatory app update, urging users to install the latest version before encryption goes live on Tuesday night IST. This step aims to ease user concerns and ensure a smooth shift to secure conversations.

New Encrypted Chats Replace Existing Threads

To settle doubts about how encryption will work, Arattai explains that new encrypted chats will only appear when both contacts update their apps. Once this happens, the platform creates a fresh encrypted session. The older, non-encrypted chat immediately moves into an archive. Users cannot continue the old thread, and the app will redirect them to the new secure conversation by default. This move addresses the concern of mixed chat modes and keeps all encrypted messages in one place.

Three-Day Transition Period for Older Versions

Arattai also clarifies how users on older versions will be handled. During the next three days, chats with contacts who have not updated will still work. However, these chats remain non-encrypted. The company urges users to encourage their contacts to update soon, as the platform will automatically push everyone to the latest version after the transition window closes. This explanation directly responds to confusion around compatibility and ensures users know what to expect.

Group Chats Will Receive Encryption Soon

Another concern users raised involved group chats. Arattai confirms that group conversations are not encrypted yet. Instead, group-level end-to-end encryption will roll out in a few weeks for groups within a certain size. This staged rollout helps the company stabilise the system while addressing expectations about group privacy.

Encrypted Chat Backups Coming in Two Weeks

Arattai further resolves backup-related questions. Encrypted chat backups will be available in about two weeks. This feature allows users to preserve their messages while staying within the secure framework. The company says more updates are planned once the major transition is complete.

A Direct Response to User Concerns

This rollout clearly shows Arattai’s effort to address every major concern around the shift to end-to-end encryption. The platform is pushing fast updates, sharing clear timelines, and reducing confusion with a structured rollout. With privacy becoming a key expectation for messaging apps in India, Arattai is positioning this transition as a crucial step in strengthening user trust.